Can I Stop Automatic Bill Payment for BasicTalk Home Phone Service?

No. The option to stop automatic bill payment is not available with basictalk home phone service. The monthly charges will be applied on the payment information updated on your online account.

How the Automatic Payment Will Be Processed if the Payment on File is Expired?

The Basictalk payment processor system will try to process the payment as per billing cycle date. However, if the payment method used is expired, the payment will fail and it will not be processed. 

An email notification will be sent to the email address registered on your basic talk account. Once the payment fails, the account will move to Grace status. You can not place 411 calls (Directory Assitance Calls). You will be able to place 911 calls.

While the Basictalk service does not apply late payment fee, you may be charged for RCF (Returned Check Fee) if the payment fails. Your account is suspended if the payment is not processed for a long time. Then, a reactivation fee of $2 will be applied to get the account to good standing. 

Finally, the account will be disconnected if no payments are made. The automatic bill payment will also stop.